First and foremost, please be sure to contact UPS at 1800-PICK UPS, and provide them with the tracking number you were sent. Being that this is a perishable item, it is imperative that your order gets delivered to you on the date, scheduled at checkout. If for any reason your order cannot or will not make it out to you that day, please notify our Customer Service team by emailing help@JusbyJulie.com, so that we can help rectify the situation.
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