I’m getting an error message on the website. What should I do?

If you experience these issues, please be sure to call our customer service department at 347-850-4587, where a representative will gladly assist you in placing your order.

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  • I still got an error when trying to enter the voucher code.

  • After I entered the 8 letters' code, it also appears to be invalid. What's wrong? I just bought the deal from Groupon today.

  • I have been entering my Groupon code for a week and it continues to say that it is invalid...HELP. I was hoping to have started this a week ago! This is really annoying.

  • Hey fellow JUSers,

    Please send an e-mail to help@jusbyjulie.com with your voucher code and we will be more than happy to help you.

  • I am having a problem with my voucher code not working. I tried calling, emailing, sent a message though the website, and messaged on facebook- all of which took a decent amount of time. No response. Apparently all of customer service is closed for an entire week, which seems absurd.

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