How can I get in touch with customer service regarding my thoughts, questions or concerns?

The best way to get in touch with a customer service representative, is by emailing your thoughts, questions, or concerns to: or by calling us at 347-850-4587.

Our customer service hours are:

Mon-Thur 9:30am-5:30pm EST

Fri 9:30am-2:00pm EST

Sat/Sun - Closed

E-mails help our Customer Service team locate your order and view previous correspondence with our fellow JUSers. It is always best to include the name of which your order was placed under and the order # to help us locate your order faster. You may contact us at 347-850-4587 to speak with a representative as well as chat with us live on!

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