While this product is not guaranteed, we do stand behind the products we ship to our fellow JUSers. Our JUS team is here to help and will try their very best to address each and every question or concern. Please keep in mind that our JUSes are not meant to be used as a weight loss program. Results will vary from every individual, as each person has their own unique metabolic breakdown of food as well as fiber absorption. While getting on board our Healthy Obsession, please remember to keep your goals and expectations realistic as this is Nature's Fruits and Vegetables that are freshly picked from local farms. Get ready to kickback and reboot your system!